ITAP's interactive ethics training workshops aim to strengthen ethical conduct by linking awareness and communication skills to distinct business contexts:

• the organization's code of conduct, policies and procedures
• interaction with clients: attracting and contracting new business
• interaction with suppliers: identifying and awarding contracts.

Ethics Training Workshops

Strengthening Commitment to Compliance: Managing motives that conflict with ethical conduct.

Business Ethics Across Cultures: Navigating in a business world in which a best practice in one culture is unethical in another.

Ethical Conduct and Clients: Anticipating and managing social barriers to ethical behavior.

Ethics and Cultural Diversity: Drawing on shared cultural values to strengthen ethical conduct.

Ethical Conduct at the Workplace: Overcoming common barriers to ethical conduct.

Strengthening Commitment to Compliance

Objectives:

Upon completion of the program, participants will be able to:

• Review the critical incidents that make regulations necessary
• Diagnose the cultural and social drivers that influence compliance
• Commit fewer lapses in compliance by better managing motives that conflict with compliance
• Provide constructive feedback on issues of concern.

Note: This workshop may be offered in conjunction with courses about specific topics (e.g. product-specific regulations, patient rights, harassment, and antitrust laws).

Length Options:

This workshop consists of three one-hour modules. They can be:

• delivered separately
• spaced out over a one-month period, or
• offered together as a ½ day workshop.

Methodology:

Participants engage in scenario-driven role-plays and facilitated discussion that can be customized to reflect specific regulatory environments.

Overview:

Module 1: Participants use a Cultural Drivers of Commitment Card™ to diagnose and manage the cultural drivers that underlie their routine expression of commitment to compliance.

Module 2: Participants use a Social Drivers of Commitment Card™ to identify the stakeholders behind routine compliance decisions and focus on the relationships that motivate compliance.

Module 3: Using a Compliance Components Card™, participants review the appropriate path of providing constructive feedback on issues of concern and practice feedback and follow-up skills.

Note: Participants are encouraged to continue using their cards after the workshop to sustain their commitment to compliance.

Business Ethics Across Cultures

Objectives:

• Assess expectations that clash with their ethical standards
• Initiate conversations about contrasting business practices
• Develop practices that are consistent with their values and meet their partners' needs.

Note: This workshop may be offered in conjunction with courses about specific topics (e.g. product-specific regulations, patient rights, harassment, and antitrust laws).

Length Options:

This workshop is two-hours long. It can be:

• complemented by on-line pre- and post-learning, and
• offered together with other modules that strengthen compliance as a ½ day workshop.

Methodology:

Participants engage in scenario-driven role-plays and facilitated discussion that can be customized to reflect specific regulatory environments.

Overview:

The workshop begins with a review of the consequences of misaligned ethical practices in the global marketplace. Each module is designed around a learning card:

Module 1: Participants use an Ethical Clash Card™ to identify the ethical standard that a business expectation may violate.

Module 2: Participants use an Identifying Shared Values Card™ to identify alternatives to expectations that clash with their ethical standards.

Module 3: Participants practice communicating their preferred business practice on the basis of shared values.

Note: Participants are encouraged to continue using their cards after the workshop to sustain their commitment to ethical conduct.

Ethical Conduct and Clients

Objectives:

Upon completion of the program, participants will be able to:

• Identify the stakeholders of ethical conduct
• Diagnose the benefits and sanctions that stakeholders, including clients, derive from compliance and non-compliance
• Commit fewer lapses in compliance by better managing motives that conflict with ethical conduct.

Note: This workshop may be offered in conjunction with courses about specific topics (e.g. product-specific regulations, patient rights, harassment, and antitrust laws).

Length Options:

This workshop is two-hours long. It can be:

• complemented by on-line pre- and post-learning, and
• offered together with other modules that strengthen compliance as a ½ day workshop.

Methodology:

Participants engage in scenario-driven role-plays and facilitated discussion that can be customized to reflect specific regulatory environments.

Overview:

The workshop begins with a review of the impact of internal and external clients on ethical conduct and motivation. Each module is designed around the Social Drivers of Commitment Card™:

Module 1: Participants anticipate the benefits and sanctions that stakeholders may derive from compliance and/or non-compliance.

Module 2: Participants identify common social barriers to ethical conduct.

Module 3: Participants manage social barriers to ethical conduct by focusing on the benefits of ethical conduct to stakeholders.

Note: Participants are encouraged to continue using their cards after the workshop to sustain their commitment to ethical conduct.

Ethics and Cultural Diversity

Objectives:

Upon completion of the program, participants will be able to:

• Identify the impact of culture on ethical conduct and compliance
• Manage cultural barriers to compliance
• Draw on shared values to sustain a commitment to ethical conduct.

Note: This workshop may be offered in conjunction with courses about specific topics (e.g. product-specific regulations, patient rights, harassment, and antitrust laws).

Length Options:

This workshop is two-hours long. It can be:

• complemented by on-line pre- and post-learning, and
• offered together with other modules that strengthen compliance as a ½ day workshop.

Methodology:

Participants engage in scenario-driven role-plays and facilitated discussion that can be customized to reflect specific regulatory environments.

Overview:

The workshop begins with a review of the impact of culture on ethical conduct and compliance at the workplace.

Module 1: Participants diagnose cultural barriers to compliance.

Module 2: Participants identify shared values that inform ethical conduct in cultural barriers to compliance.

Module 3: Participants draw on Using Affirmations to Drive Commitment Card™ to communicate shared values that strengthen the commitment to ethical conduct.

Note: Participants are encouraged to continue using their cards after the workshop to sustain their commitment to ethical conduct.

Ethical Conduct at the Workplace

Objectives:

Upon completion of the program, participants will be able to:

• Identify the behavioral implications of rules and regulations
• Identify common workplace barriers to compliance
• Practice the awareness and communication skills that are associated with ethical conduct.

Note: This workshop may be offered in conjunction with courses about specific topics (e.g. product-specific regulations, patient rights, harassment, and antitrust laws).

Length Options:

This workshop is two-hours long. It can be:

• complemented by on-line pre- and post-learning, and
• offered together with other modules that strengthen compliance as a ½ day workshop.

Methodology:

Participants engage in scenario-driven role-plays and facilitated discussion that can be customized to reflect specific regulatory environments.

Overview:

The workshop begins with a review of the consequences of bad ethical choices on performance. Each module is designed around a learning card:

Module 1: Participants use a Task Components Card™ to identify the action that a specific rule or regulation requires.

Module 2: Participants use an Ethical Conduct Card™ to identify the awareness and communication skills that are associated with ethical conduct.

Module 3: Drawing on the two above learning cards, participants practice overcoming common workplace barriers to compliance (i.e. tight deadlines, loyalty, and fear).

Note: Participants are encouraged to continue using their cards after the workshop to sustain their commitment to ethical conduct.

To read the article Needs Assessment and the Integration of Ethics and Business Strategy by Amitai Touval that appeared in the July 15, 2006 Ethics & Compliance Officer Association newsletter, click here.

To read the article Cultural Awareness and Ethical Conduct by Amitai Touval that appeared in the April 13, 2006 Ethics & Compliance Officer Association newsletter, click here.

To read the article Compliance and the Perception of Victimization by Amitai Touval that appeared in the February 17, 2006 Ethics & Compliance Officer Association newsletter, click here.