The Global Team Process Questionnaire™ (GTPQ), a proprietary instrument developed by ITAP International, helps global teams improve their effectiveness and productivity. The GTPQ measures human process interactions - how well members work together - on global teams. Virtual team leaders may be asked to form, charter, manage, develop and monitor the progress of these teams, often from a distance. With global and virtual teams, competitive advantage can be gained or lost depending on how well people from different cultures work together, which is dependent on their level of trust and communication.
This diagnostic tool enables team leaders and other decision makers to support and develop global teams. Its proven ability to identify the barriers to success on global teams can positively impact a company's bottom line and improve team productivity. The GTPQ provides a benchmark for the global team's current effectiveness. Against that baseline, companies can measure change over time (by repeating the application of the GTPQ), identify areas for improvement, initiate interventions, plan learning and development programs, measure progress toward agreed-upon goals within and across teams, and, by correlating results with existing performance measures, measure team process to determine return on investment.
Teams do not achieve their timelines and deliverables if they can not work effectively together. When such teams are ineffective, they can consume resources without sufficient productivity to justify the investment. When teams work effectively together, overcoming distance and utilizing different cultural values and approaches through technology and training, they become a competitive advantage for their organizations.