A Team Commitment Issue: How Could This Have Been Prevented?

From Many Cultures One Team: Build Your Cultural Repertoire, by Catherine Mercer Bing

Here is an example of a team that has serious challenges:

You are a senior internal or external consultant specializing in creating effective team interventions. A client comes to you and during the conversation asks for team building training for members of a globally disbursed technology team. The client is convinced that the members of the team are not committed to the work of the team even though the outcomes are very important to the success of that division of the company. He points to missed milestone deliverables and a lack of urgency about meeting deadlines.

In a conversation to uncover examples of the problems on the team, the client writes, “…broadly speaking we have seen the following:

But in discussions with the team members, they believe that the team leader is not committed to the success of the team. They complain that the team leader:

In the above example, the team requires more than just team building and consulting analysis; it also requires human process expertise and understanding of the impact that culture has on workplace behaviors. The example demonstrates only some of complexities that teams face. A variety of factors negatively impact this team’s success. They include, but are not limited to:

 

Stay tuned for more excerpts from Many Cultures One Team: Build Your Cultural Repertoire, a new book on teams by Catherine Mercer Bing.  Future blogs will provide examples of team issues and ask readers to comment on what is happening and to discuss possible mitigations.  We hope you join the group of readers/responders.

Click here to order your copy. Enter promo code OneTeam to receive 20% off from Technics Publications website, http://www.TechnicsPub.com.

 

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