Building Human Capability - Globally    
ITAP International Capabilities PDF Email

ITAP focuses on organizational strategy; we look for future needs as well as those helping our clients deal with today. We integrate customer, market and competitor intelligence into human resources solutions. We work with the realities of operating structures; we find and utilize operating networks; we identify and leverage operating cultures.

ITAP concentrates on making the link between real issues and practical solutions. We work with clients to find the pressure points and help articulate the consequences of the status quo. We work with clients to identify options and find the best solutions - for this business, in this market, with these customers, with this strategy.

ITAP develops and aligns HR strategy, structure and policies to provide differentiated value to the organization, in support of local, regional and global objectives.

ITAP engages client partners in actions that enhance the client company's ability to work towards and achieve its mission. ITAP helps organizations build their knowledge, capability and effectiveness through:

  1. Identification, selection, development and retention of leaders and critical talent, and assuring they are ready for succession.
  2. Promotion of sound leadership, management and/or operations of an organization
  3. Development of teams/team leaders and individual contributors
  4. Enhancement of coordination across functions, divisions, countries or other borders
  5. Fostering effective communications and
  6. Management of change focusing on organizational systems and structures as well as the needs of employees

ITAP and its Alliance network:

  • Have a level of knowledge and expertise that makes a difference to the client
  • Learn from their clients and from their peers in the ITAP Alliance network in order to best serve clients
  • Access capabilities in the Alliance network to find the right consultant or trainer when they can not appropriately meet the needs of the client
  • Proactively ask questions. Look for new ways of understanding client problems. Find creative and appropriate opportunities to serve the client's business needs.

Key Areas of Expertise

Global Leadership Development

Cross-Cultural Competency
Leadership Competency
Global Finance Leadership Development
Assessment and Development
Executive Coaching
Global / Virtual / Remote Team Leader Development

Global Team Development

Whole Team Support System:
Aligning New Teams within the Organizational Context
Developing Team Leaders and Team Members
Team Chartering
Team Analysis and Performance Improvement - Measuring team process & charting against performance
Providing intervention and support over time
Determining team effectiveness and fit
Providing top management with data on team metrics and policy effectiveness

Team Tools:
Global Team Process Questionnaire™ (GTPQ)
Organizational Team Process Questionnaire™ (OTPQ)
Action Learning Team Process Questionnaire™ (ALTPQ)

Global Competency Development and Implementation

Competency Research and Development
Creating Job Family Competency Models
Creating Themed Competency Models

Competency-based HR:
Recruitment & Selection
Performance Management
Training & Development
Succession Planning and Capability Mapping
Assessment Center Design & Delivery

Competency Tools:
Competency Transcriptor
Competency Profiler
Competency Assessor

Cross-Cultural Competency

Global Workforce Training and Development

Cross-cultural Training and Development
(click here for a list of ITAP's training programs)
Contact Center/Call Center Development
Localization of Training
Cross-cultural Coaching
Global Diversity Development
Workforce Opinion Surveys
Cultural Audits
Ethical Culture Practice

Global Human Resources Management and Organizational Development

Recruitment and Selection
Targeted Interview Techniques
Assimilating new employees
Developing Your Employees - Global Workforce Development
Localizing Your Employee Handbook & Job Descriptions
Performance Management
Global Leadership Selection and Retention
Global Succession Management and Development
Strategic HR
Globalizing the HR Function: HR Staff Development
Change Management
e-StrategyMapper™
Action Learning

Outsourced and Startup HR

General Administration
Accounting services
Compensation and Benefits
Human Resource Management/Organizational Development
Global Workforce Training and Development
Business Support

 

Regional Sites

ITAP Alliance Affiliates