ITAP's interactive ethics training workshops aim to strengthen ethical conduct by linking awareness and communication skills to distinct business contexts:

• the organization's code of conduct, policies and procedures
• interaction with clients: attracting and contracting new business
• interaction with suppliers: identifying and awarding contracts.

Ethics Training Workshops

Strengthening Commitment to Compliance: Managing motives that conflict with ethical conduct.

Business Ethics Across Cultures: Navigating in a business world in which a best practice in one culture is unethical in another.

Ethical Conduct and Clients: Anticipating and managing social barriers to ethical behavior.

Ethics and Cultural Diversity: Drawing on shared cultural values to strengthen ethical conduct.

Ethical Conduct at the Workplace: Overcoming common barriers to ethical conduct.

Strengthening Commitment to Compliance

Objectives:

Upon completion of the program, participants will be able to:

• Review the critical incidents that make regulations necessary
• Diagnose the cultural and social drivers that influence compliance
• Commit fewer lapses in compliance by better managing motives that conflict with compliance
• Provide constructive feedback on issues of concern.

Note: This workshop may be offered in conjunction with courses about specific topics (e.g. product-specific regulations, patient rights, harassment, and antitrust laws).

Length Options:

This workshop consists of three one-hour modules. They can be:

• delivered separately
• spaced out over a one-month period, or
• offered together as a ½ day workshop.

Methodology:

Participants engage in scenario-driven role-plays and facilitated discussion that can be customized to reflect specific regulatory environments.

Overview:

Module 1: Participants use a Cultural Drivers of Commitment Card™ to diagnose and manage the cultural drivers that underlie their routine expression of commitment to compliance.

Module 2: Participants use a Social Drivers of Commitment Card™ to identify the stakeholders behind routine compliance decisions and focus on the relationships that motivate compliance.

Module 3: Using a Compliance Components Card™, participants review the appropriate path of providing constructive feedback on issues of concern and practice feedback and follow-up skills.

Note: Participants are encouraged to continue using their cards after the workshop to sustain their commitment to compliance.

Business Ethics Across Cultures

Objectives:

• Assess expectations that clash with their ethical standards
• Initiate conversations about contrasting business practices
• Develop practices that are consistent with their values and meet their partners' needs.

Note: This workshop may be offered in conjunction with courses about specific topics (e.g. product-specific regulations, patient rights, harassment, and antitrust laws).

Length Options:

This workshop is two-hours long. It can be:

• complemented by on-line pre- and post-learning, and
• offered together with other modules that strengthen compliance as a ½ day workshop.

Methodology:

Participants engage in scenario-driven role-plays and facilitated discussion that can be customized to reflect specific regulatory environments.

Overview:

The workshop begins with a review of the consequences of misaligned ethical practices in the global marketplace. Each module is designed around a learning card:

Module 1: Participants use an Ethical Clash Card™ to identify the ethical standard that a business expectation may violate.

Module 2: Participants use an Identifying Shared Values Card™ to identify alternatives to expectations that clash with their ethical standards.

Module 3: Participants practice communicating their preferred business practice on the basis of shared values.

Note: Participants are encouraged to continue using their cards after the workshop to sustain their commitment to ethical conduct.

Ethical Conduct and Clients

Objectives:

Upon completion of the program, participants will be able to:

• Identify the stakeholders of ethical conduct
• Diagnose the benefits and sanctions that stakeholders, including clients, derive from compliance and non-compliance
• Commit fewer lapses in compliance by better managing motives that conflict with ethical conduct.

Note: This workshop may be offered in conjunction with courses about specific topics (e.g. product-specific regulations, patient rights, harassment, and antitrust laws).

Length Options:

This workshop is two-hours long. It can be:

• complemented by on-line pre- and post-learning, and
• offered together with other modules that strengthen compliance as a ½ day workshop.

Methodology:

Participants engage in scenario-driven role-plays and facilitated discussion that can be customized to reflect specific regulatory environments.

Overview:

The workshop begins with a review of the impact of internal and external clients on ethical conduct and motivation. Each module is designed around the Social Drivers of Commitment Card™:

Module 1: Participants anticipate the benefits and sanctions that stakeholders may derive from compliance and/or non-compliance.

Module 2: Participants identify common social barriers to ethical conduct.

Module 3: Participants manage social barriers to ethical conduct by focusing on the benefits of ethical conduct to stakeholders.

Note: Participants are encouraged to continue using their cards after the workshop to sustain their commitment to ethical conduct.

Ethics and Cultural Diversity

Objectives:

Upon completion of the program, participants will be able to:

• Identify the impact of culture on ethical conduct and compliance
• Manage cultural barriers to compliance
• Draw on shared values to sustain a commitment to ethical conduct.

Note: This workshop may be offered in conjunction with courses about specific topics (e.g. product-specific regulations, patient rights, harassment, and antitrust laws).

Length Options:

This workshop is two-hours long. It can be:

• complemented by on-line pre- and post-learning, and
• offered together with other modules that strengthen compliance as a ½ day workshop.

Methodology:

Participants engage in scenario-driven role-plays and facilitated discussion that can be customized to reflect specific regulatory environments.

Overview:

The workshop begins with a review of the impact of culture on ethical conduct and compliance at the workplace.

Module 1: Participants diagnose cultural barriers to compliance.

Module 2: Participants identify shared values that inform ethical conduct in cultural barriers to compliance.

Module 3: Participants draw on Using Affirmations to Drive Commitment Card™ to communicate shared values that strengthen the commitment to ethical conduct.

Note: Participants are encouraged to continue using their cards after the workshop to sustain their commitment to ethical conduct.

Ethical Conduct at the Workplace

Objectives:

Upon completion of the program, participants will be able to:

• Identify the behavioral implications of rules and regulations
• Identify common workplace barriers to compliance
• Practice the awareness and communication skills that are associated with ethical conduct.

Note: This workshop may be offered in conjunction with courses about specific topics (e.g. product-specific regulations, patient rights, harassment, and antitrust laws).

Length Options:

This workshop is two-hours long. It can be:

• complemented by on-line pre- and post-learning, and
• offered together with other modules that strengthen compliance as a ½ day workshop.

Methodology:

Participants engage in scenario-driven role-plays and facilitated discussion that can be customized to reflect specific regulatory environments.

Overview:

The workshop begins with a review of the consequences of bad ethical choices on performance. Each module is designed around a learning card:

Module 1: Participants use a Task Components Card™ to identify the action that a specific rule or regulation requires.

Module 2: Participants use an Ethical Conduct Card™ to identify the awareness and communication skills that are associated with ethical conduct.

Module 3: Drawing on the two above learning cards, participants practice overcoming common workplace barriers to compliance (i.e. tight deadlines, loyalty, and fear).

Note: Participants are encouraged to continue using their cards after the workshop to sustain their commitment to ethical conduct.