Global Leadership Development

Global Financial Services Company - HQ in Europe

• Design and delivery of senior management global "Mindset" program.
• Develop integrated business culture across multiple national cultures, for roll-out to senior and middle management levels world-wide.

Multi-regional designer, manufacturer and supplier of telecommunications and information technology equipment services

• Design and facilitation of management seminar focusing on cultural dimensions in technical project management for British / Italian team.

Global Team Development

Global Pharmaceutical Company - HQ in US

• Structuring and delivery of international management team seminars to support team objectives across cultures utilizing ITAP's Global Team Process Questionnaire™ (GTPQ).
• Follow-up individual global management coaching.

Global Food and Beverages Company

• Cross-cultural analysis, design and delivery of team development seminar for Dutch / British senior management team.

Global Insurance Company - HQ in Europe

• Cross-cultural support for delivery of team development seminar, Indian/British/Middle-Eastern senior management team.

Global Competency Development and Implementation

US-based Manufacturing Company that produces components for cellular telephones

• Define competency model for European sales manager / regional executive position.
• Support the recruitment and selection process through the use of Targeted Behavioral Event Interviewing (TBEI).
• Create competency models for technical/engineering staff and country managers in Asia.
• Support the recruitment and selection process through the use of Targeted Behavioral Event Interviewing (TBEI).
• Cross-cultural training for UK, Europe, Israel, Korea, Japan and Taiwan.
• Executive coaching (CEO, VP Worldwide HR).

Leading provider of risk management and insurance services

• Research and development of competency models.
• Definition of role specifications for application in senior recruitment to strategically significant operations roles at business-board level.

Global Direct Seller of beauty and related products - UK / Europe

• Board level competency analysis and applications.
• Board level internal and external assessments for selection, development and succession. European senior management selection and development programs.
• Design and delivery of senior & mid-management selection and development centers.
• Management and sales competency analysis and applications, all levels.
• Supply and implementation of ITAP's unique competency-applications software supporting capability assessment, selection and succession processes.

UK Government Department responsible for prosecuting criminal cases

• Development and implementation of wide-ranging senior competency models across the national network.
• Development and implementation of wide-ranging mid-management competency models to align with the senior executive model.

Global supplier of Internet, data and voice solutions

• Cross-cultural and development review of existing senior management leadership competencies model, for wider application internationally

Health Authority Division (public sector National Health Service UK)

• Senior management and board level competencies; design and application in compensation, recruitment and development

Leading financial services provider

• Global Investment Banking/Senior Directors - competencies analysis and model build/application in global 360° feedback process for compensation & bonus review.

Global investment banking institution

• Finance Director development in new international context
• Analysis of behavioral agenda & competencies to support success in wider European level role.

Global provider of FX and precious metals transactional trading

• Global board and senior management competencies analysis and model build.
• Development of applications in all key strategic HR process areas, particularly senior succession planning, development and knowledge management.

UK Division of Global market research institute, HQ Europe

• Senior team and individual development programs at board level, focusing on cross-cultural interactions in the context of achieving key business objectives.
• Development and implementation of senior management competency models across key HR processes, utilizing ITAP's unique "Competency Profiler" software.

Asia Pacific Division of Global market research institute, HQ Europe

• Senior regional management team seminar on cross-cultural issues for successful delivery through multi-function/cross-border teams

UK Division of Global Hotel Chain

• Competencies analysis and model build for multi-level / multi-market national sales force.

Global Investment Banking Operation

• Analysis, design and application of competency model for Global HR Directors

European Consumer Products Company

• ITAP used the application, Competency Profiler, to create competency profiles for board positions for the European Division of a consumer products company. ITAP assessed potential internal and external board candidates to identify those who fit the profile. ITAP provides development plans and coaching for internal candidates not quite ready for board positions.

Global Workforce Training and Development

US Financial Services Company - Credit Card Division with Call Centers in India

• Performed BPO training Cultural Audit for call centers in four locations in India.
• Completely redesigned training methodology, trainer and trainee materials to be more appropriate to Indians serving US American customers.

Global Technology Services and Business Solutions Provider

• Design and delivery of senior technical management expatriation program for relocation from USA to Hungary and Austria.

French Insurance Company

• Design and delivery of development program for senior level French expatriate managers, on move to subsidiary company in the USA.

Global Pharmaceutical Company - Biostatistics Department

• Developed training series focusing on Chinese American and Indian American employees.
• Developed and delivered Understanding Your Chinese/Indian Employees to Senior execs.
• Developed and delivered Managing Your Chinese/Indian Employees to managers.
• Developed and delivered Do You Want to be a Merck Manager in a Multi-cultural Environment?: What Will it Take? to potential managers.
• Developed and delivered Cross-Cultural Awareness to all employees, managers and potential managers.

Global NGO which assists developing countries

• Design and delivery of senior level "Analytical Thinking & Problem Solving" program - working through analytical and problem solving techniques in a multi-cultural environment.

US-based Global Pharmaceutical Company - Biostatistics and Clinical Programming Department

• Analyzed cultural differences (Cultural Audit) for Biostatistics and Clinical Programming Department.
• Designed and delivered Cross-cultural awareness program for managers and employees.
• Developed and Trained internal line managers to deliver Cross-cultural Awareness program for three co-located businesses with a significant hyphenated American employee population.

Global HRM/OD

Leading provider of e-commerce software - HQ Europe

• Design and delivery of recruitment and selection training for UK board; design and delivery of individual development programs.

Global Pharmaceutical Company- HQ in the US

• Change consultant support to senior pharmaceutical division global development team on range of significant technical, process and strategy development programs.
• Relocation executive coaching for thousands of J&J relocating execs their partners and families.
• Globalization of the J&J Internal consulting group into Asia and Europe.

US American Cosmetics Company - European HR Division

• Design and delivery of European Operations and European HR change seminars focusing on cross-cultural aspects of management processes, leading to improved focus on business objectives and effective integration across the European management networks.

Global Pharmaceutical Company HQ in the US

• Conducted Culture Audit on the "Career Ladders" website.
• Recommended revisions of job descriptors and career development processes to assure appropriateness for the global employee audiences.

US Insurance Company

• Designed web content on China, Vietnam, Korea, the Philippines, Japan, and India to support the recruiting and selection of emerging market insurance agents.
• Created tips for recruitment, interviewing, selection, and management of employees from non-US cultures.

Outsourced and Startup HR

High tech manufacturing company

• Expanded into Asia to be close to the clients in China, Korea, Thailand and Taiwan.
• Advised on local government registrations regulations
• Provided short list of professional vendors (lawyers, accountants, banks, etc.) in country
• Handled registration documentation and translation
• Facilities management - from search to negotiating and contracting
• Recruitment and selection
• Cross-cultural training and consulting
• Basic accounting and bookkeeping support

High tech company opening a sales office in Korea

• Advised on local government registrations regulations
• Provided short list of professional vendors (lawyers, accountants, banks, etc.) in country
• Handled registration documentation and translation
• Facilities management - from search to negotiating and contracting
• Basic accounting and bookkeeping support