Cross-Cultural Training and Development Service Summary
Communications styles and expectations of supervisors and colleagues differ between cultures. ITAP’s approach is always that that individuals within cultures have different values as well and that self-discovery of these values is the starting point for working effectively across culture. Participants experience self-discover via leader-led interpretation of their individualized Culture in the Workplace Questionnaire™ report. The Culture in the Workplace Questionnaire™ is a research-based personal assessment tool founded on the seminal work of Dr. Geert Hofstede. ITAP’s development programs are always customized, never off-the-shelf. Common organizational objectives for introducing cross-cultural learning include:
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- Allow cultural diversity to positively influence job and team performance.
- Ensure impact and connectivity with multi-cultural participants
- Provide a common vocabulary and framework for dealing with cultural aspects of global organizations (and delivering the training effectively internationally).
- Cascading this cross-cultural literacy across all staff from executive teams, to functional branches such as Finance and Supply Chain, to and to new hires.